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FAQ

Ask

What's the difference between UDF/CTO/T33?

Answer

UDF/T33 is made of granular carbon, Some customer also call it GAC. CTO is made of carbon rod.

Ask

Are you a factory or trade company?

Answer

We are a specialized factory which has more than 10 years related experience.

Ask

What products does your company sell?

Answer

a) Water filter and related accessories, such as: water filter cartridge, filter housing, quick fitting, connector, ball valve, tank valve, high pressure switch, 4 way shut off valve, wastewater flow control valve, pressure reducing valve and tap.

b) Water dispenser, such as: Desktop bottled/POU water dispenser. Standing bottled/POU water dispenser.

c) Air filter(Ozone generator).

Ask

Can I get samples?

Answer

Yes, sample available, normally within 2-5 units for each model.

Ask

Can we customize the product, carton, add logo?

Answer

Yes, you can make the model customized, according to your request.

Also developing the new mould is available

Ask

How about the quality?

Answer

Our products have CE,CB certification, so quality can be guaranteed.

100% QC in production processing. One year warranty.

Ask

Which certificates do you have?

Answer

ISO, Water Quality, CB, FDA, We also could offer UL, SABER and other certificates if you need.

Ask

What’s the payment term?

Answer

In the beginning, 30%TT deposit + 70%TT balance before loading.

After term cooperation, could considering balance against BL copy, LC ,DP or other payment term

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XZH

ADD.:No. 98, Yude Road, Ertang Industrial Zone , Zonghan Street, Cixi City, Zhejiang Province, China

Tel:+86-0574-63287330
Fax:  +86-0574-63449323
Export department 1: 
E-mail:xzh02@nb-xzh.com
Ph NO.: +86-18067405911
Export department 2: 
E-mail: xzh03@nb-xzh.com
Phone:  +86-18067406672
Complaints:xzh005@hl-water.net

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